Associate Director, Project Management

Project Management · Charlestown, Massachusetts
Department Project Management
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor


The project management team is the digital delivery backbone of Maark —we manage complex technical initiatives, adapting across disciplines while building trusting relationships with our stakeholders, all to deliver the highest quality product experience to our clients and their users.


As an Associate Director of Project Management at Maark, you’ll manage complex, business-critical, and strategic projects and accounts across the agency. You’ll be part of our growing team, working on world-class products and projects across multiple industries. As a senior member of the team, you will have visibility of and responsibility for a portfolio of projects. To succeed, you will need to exercise excellent communication skills, strive to uphold process, have leadership experience, be a creative advocate, and have a passion for technology. We’ll also be
looking for you to use your expertise to help manage other PM team members and help them grow in their roles and management capabilities.


We’re headquartered in Boston, MA, but have a hybrid work model—two days a week in the office and three days from home. We are most interested in forming long-term relationships with
hard-working, self-motivated individuals who take pride in their work, are up for any challenge, and enjoy working in a highly collaborative, fast-paced, professional environment.


As an associate director of project management, you will...


  • Act as the lead project manager on strategic client accounts across the agency
  • Facilitate management of projects from intake through design, development, QA, and project launch
  • Develop and maintain project management methodologies, standards, and tools
  • Confidently make decisions that balance schedule, resourcing, and profitability considerations
  • Identify gaps in processes and make recommendations on tools and systems to improve operations
  • Provide critical scope inputs for new projects including resource plans, timing, and deliverables
  • Maintain relationships with project stakeholders in conjunction with Account Managers
  • Work closely with the account management and creative team on project strategy and discovery
  • Evaluate and recommend methodologies to ensure goals, timeline, budget, and outcomes are met
  • Represent creative and development processes in communication with clients and vendors
  • Be responsible for the career trajectory of project managers / direct reports
  • Be responsible for annual reviews, raises, and promotions of direct reports

You may be a fit for this role if you...


  • Have a Bachelor’s or Master’s degree in business, communications, or a related field
  • Have 7-10 years experience as a project manager, product owner, or consultant
  • 1+ years of experience managing direct reports and their career trajectories
  • Have extensive experience managing digital projects such as websites and applications
  • Are self-sufficient, with the ability to address internal and external conflict with minimal escalation
  • Regularly put project management principles into practice
  • Have an understanding of Software Development Life Cycle (SDLC)
  • Have Agile/Scrum and Hybrid methodology training or experience
  • Have experience working directly with senior-level clients to gain trust and establish rapport across a program
  • Are a self-starter and problem solver with meticulous attention to detail
  • Have a proven track record of delivering complex projects on time and on budget
  • Have strong written and verbal communication skills
  • Have experience working with and managing design and development resources


Nice to have experience...


  • Certifications including PMP, CSPO, CSM
  • Capacity planning and utilization reporting
  • Proficiency in content management systems
  • Working knowledge of Adobe Experience Manager and other Adobe solutions
  • Basic knowledge of HTML and CSS
  • Jira and Confluence usage
  • Working knowledge of enterprise task management and scheduling tools


Full-Time Benefits


  • Competitive salary
  • 100% health and dental
  • 401(k) with company match
  • Generous paid time off plan


You may be a fit at Maark if you...


are a problem solver at heart.


On all teams at Maark (creative, engineering, and management) problem solving plays a large role in our day-to-day work. Our work is always more than how something looks or how something was built but more closely aligns with how we solved a client or user's problem.
These problems are often complex and related to new businesses or industries that most
designers and engineers have not had experience with. Team members at Maark go above and
beyond to learn about these problems and propose new and better solutions to our clients and
their users.


are extremely organized and independent.


Maark is a small team of creators that work closely with clients to help them realize their vision. This calls for everyone at Maark to manage their time and be responsible for their work. The
businesses we are working with and the problems we are solving can be very complex—independent management values help make that complexity approachable.


About Maark


Maark is a strategic marketing and innovation agency for global companies - headquartered in Boston, MA. We help our clients define and articulate their vision, design new connected customer experiences, and develop applications at the intersection of where what's possible meets what's relevant. The Maark creative team is made up of artists, illustrators, designers, and developers; all focused on creating the best experiences for B2B markets.


At Maark, we don’t just accept difference - we celebrate it, we support it, and we respect it for the benefit of our employees, our products and our community. Maark is an equal opportunity employer. Employment at Maark is based solely on a person's merit and qualifications directly related to professional competence. Maark does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law.
We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

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  • Location
    Charlestown, Massachusetts
  • Department
    Project Management
  • Employment Type
    Full-Time
  • Minimum Experience
    Senior Manager/Supervisor