Quality Assurance Analyst

Engineering · Charlestown, Massachusetts
Department Engineering
Employment Type Full-Time
Minimum Experience Mid-level

Maark is searching for highly driven, self- motivated, enthusiastic and experienced Quality Assurance Analyst role in the company. This role is center to customer satisfaction. The ideal candidate must be able to understand the user requirement specifications thoroughly in order to develop test plans, functional test cases and automation test suites that ensures to meet the best customer experience. The candidate must believe in ‘One Product- One Team’ and should be able to work with engineer, product management and user experience design teams in a collaborative manner.

The priority of QA Analyst is to take ownership of giving sign-off for release of product. QA would be responsible to ensure the product functions as per the customer’s expectation and requirement specification.

Previous experience, ideas and process improvements are welcomed to ensure that we build a strong collaborative team here at Maark to build best in class solutions and applications.


  • Perform functional, integration, ad-hoc and regression testing on different testing environments
  • Participate in project planning to understand and develop per-project testing plans and test scripts
  • Formalize testing by writing and maintaining manual test scripts to ensure consistency between test passes
  • Write and maintain automation test scripts using test tools appropriate for the application
  • Review user stories to ensure that requirements are testable and validate that user expectations are achieved during the testing process
  • Ability to analyze test results for trends and patterns of failure, problem solve and perform basic investigative testing techniques.
  • Follow standard QA methodologies to ensure the delivery of quality products.
  • Log and report defects in Jira and escalate issues
  • Participate in an Agile development environment / Scrum team
  • Work to meet project schedules, timelines and deadlines
  • Plan QA activities and help manage QA deliverables, including the ability to self-direct day-to-day activities and multitask effectively
  • Communicate technical concepts to key team members of the business unit


  • Experience with Jira or similar project management tools
  • Experience with test methodologies such as Waterfall and Agile
  • Experience in creating and maintaining test plans and test cases using industry accepted standards, processes and tools such as Zephyr
  • Experience executing test cases, as well as accurately documenting defects in Jira
  • Experience in web accessibility testing tool such as Siteimprove
  • Experience in requirements development and/or review.
  • Experience reporting results and recommendations to key business stakeholders/groups on the quality of the product, software development lifecycle processes and the risk of promoting to production use for common and complex projects.
  • Experience acquiring and maintaining an in-depth understanding of the technical and functional architecture and requirements of assigned systems and integration.
  • Experience investigating and assisting in the resolution of common and complex issues, incidents, and problems while collaboratively working with peers
  • Experience in end-to-end test automation discipline, take initiative and ownership of analyzing testing tools, creating test suites and executing them
  • Experience with Postman, ReadyAPI or any other API testing tool
  • Thorough understanding of the SDLC and tooling (GIT, branching/merging etc.)


  • 4-6 years of QA experience in the software industry in functional and test automation roles
  • Mastery in at least one high-level programming language like JavaScript, Python or Java etc.
  • Experience in building automation frameworks and test suites for web, mobile or APIs as an automation engineer is a must.
  • Thorough understanding of Continuous Integration and Continuous Deployment
  • Strongly opinionated but respectful and collaborative; self-motivated and have strong interpersonal & communication skills.
  • Degree in Computer Science or a related field, or equivalent work experience.

Full-Time Benefits Include:

  • Competitive salary
  • 100% health and dental
  • 401(k) with company match
  • Generous paid time off plan

You may be a fit at Maark if you...are a problem solver at heart.

On all teams at Maark (creative, engineering, and management) problem solving plays a large role in our day-to-day work. Our work is always more than how something looks or how something was built but more closely aligns with how we solved a client or user's problem. These problems are often complex and related to new businesses or industries that most designers and engineers have not had experiences with. Team members at Maark go above and beyond to learn about these problems and propose new and better solutions to our clients and their users.

are extremely organized and independent.

Maark is a small team of creators that work closely with clients to help them realize their vision. This calls for everyone at Maark to manage their time and be responsible for their work. The businesses we are working with and the problems we are solving can be very complex—independent management values help make that complexity approachable.

About Maark

Maark is a strategic marketing and innovation agency for global companies - headquartered in Boston, MA. We help our clients define and articulate their vision, design new connected customer experiences, and develop applications at the intersection of where what's possible meets what's relevant. 

At Maark, we don’t just accept difference - we celebrate it, we support it, and we respect it for the benefit of our employees, our products and our community. Maark is an equal opportunity employer. Employment at Maark is based solely on a person's merit and qualifications directly related to professional competence. Maark does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law.

We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

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  • Location
    Charlestown, Massachusetts
  • Department
  • Employment Type
  • Minimum Experience